Questions business owners ask before they start.
Short, straight answers. If yours is not here, message us.
Getting started
What does hybrid mean?
Part of the business moves online and part stays physical. Which part is decided by your numbers, not by a template.
I am not online at all. Where do we begin?
With the valuation of your stock and your bank and M-Pesa history. It tells us what to sell online first and what the move will cost.
I am already online. Do I still need migration?
Probably not. Start with a channel audit and the social media services.
Payments and apps
Can customers pay with M-Pesa?
Yes. Storefronts use M-Pesa STK Push, so the customer approves the payment on their phone and the order confirms itself.
Can you print receipts?
Yes, from the POS to a Bluetooth printer. Tell us your printer model first.
Do you build delivery tools?
Yes. A rider dispatch app lets you assign orders and track each one to delivery.
Social media
Which platforms do you work on?
TikTok, Instagram and Facebook, with paid ads on Meta and TikTok.
Do you make the videos?
We write the scripts and make FAQ videos built from the questions your customers already ask.
Who pays for the ads?
Ad spend comes from your budget and goes straight to the platform. Our fee is separate and agreed in writing.
Working with us
How much does it cost?
Each service has levels, and each level has its own price. We confirm the price in writing after we understand the business.
Will you ever ask for my M-Pesa PIN or bank password?
Never. We only work with statements and exports that you choose to share.
Where are you based?
Nairobi, Kenya.